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Live onlineLeadership & management
Essential management skills · Leading effective teams · Performance management · Managing people
95+ course topics
The skills behind better work.
From leading a team to handling a difficult conversation, each course is designed to be useful on Monday morning—not just interesting on the day.
02
Live onlineCommunication & influence
Effective communication · Presentation skills · Influencing skills · Effective negotiation
03
Live onlineProject management
Project management essentials · Managing remote teams · Finance for non-finance people
04
Live onlineSales & customer service
Practical sales skills · Customer excellence · Complaint handling · Difficult customers
05
Live onlinePersonal effectiveness
Time management · Emotional intelligence · Resilience · Personal development
06
Live onlineHR & workplace
Absence management · Diversity · Discipline in the workplace · Improving performance · Difficult conversations
A considered format
Every session has somewhere to go.
01
Learn
Clear, engaging instruction from an experienced trainer.
02
Practise
Hands-on activities grounded in the working day.
03
Apply
A workbook and next steps to carry forward.
Not sure where to start?